Refund Policy

Refund & Return Policy

Thank you for shopping with Labumonsters. We’re committed to delivering quality products and a smooth shopping experience. If you’re not completely satisfied with your purchase, we offer a transparent refund and return policy to help make things right.

Refund Process

We’ll inspect your return and email you with the outcome.
If approved, refunds are issued to the original payment method within 10 business days.
Original shipping fees are non-refundable unless the return is due to our error.

Non-Refundable Items

We cannot accept returns on:

Used or opened products (unless defective)
Personalized or custom-made items
Gift cards or items marked “final sale”
Limited edition products
Mistery box products

Damaged or Defective Items

If your item arrives damaged or defective:

Upon Delivery, refuse the package if damage is visible and notify us immediately.
After Delivery: Contact us within 24 hours at labumonsters@gmail.com and include:1. Order number2. Photos of the item and packaging3. Brief description of the issue

Cancellation Option

Due to the fact that this is a trending product in high demand, we have a limited number of units available, which means that customers who place an order cannot cancel it. To request a refund, you must first receive the product and then contact us for further instructions..

Contact Us

We’re here to help:

Support : Monday – Friday, 09:00 – 18:00

Email: labumonsters @gmail.com